Digital transformation is simply the integration of modern technology into business as a means of boosting productivity and company value.
The main components of digital transformation are:
- Marketing (the goal of this process is to aid in the satisfaction of all the demands people while also making a profit).
- Customer service experience
Customer service deals with the ethics concerning dealing with customers before they make a purchase, during the purchase or after. Customer service comes as a result of the interaction which exists between the client and the organization. There is an increasing number of very scrutinous customers. They only work with brands perfectly suited to their needs.
- The sales process (this stands for the different stages in the relationship existing between buyer and seller leading to a transaction of products and money).
The big global organizations around the world make use of these tool in business promotion. Digital technology should be viewed as a vital part of the future. Making use of such tools will only produce more effective results.
Recently, a lot more companies analyze consumer behavior to anticipate their actions. Amazon, one of the world’s biggest marketplaces is a good example of a thriving business that utilizes digital technology. Also, the company is known to be very adaptive to its clients. They are successful at this because of the variety of digital transformation tools that they utilize. They were the first to introduce unmanned.
Future orientation is combined with a notion and expectation of progress, and nothing is impossible. Alan Dundes
Forbes states that Amazon has reserved all rights to anticipatory shipping technology.
This is one of the effective digital technology used in the improvement of customer service. Because this technology begins to ship the product even before the buyer makes the final purchase. This may seem like an impossible idea. But a lot of companies have started to utilize it as a part of their customer service
Goods delivery is the best way to get the item of your choice. When dealing with online stores, this niche is very competitive and profitable. There are a lot of ways to get goods nowadays. The customers will always choose, the faster and cheapest method of delivery. This is a very important parameter. Every customer checks this before placing an order.
Usually, buyers hate to wait. They choose the product of purchase and want to get it quickly. This type of impatience is natural for humans. And it just goes further to express the importance of anticipatory shipping. The whole concept behind this is to get the product across to the customer as easy as it is to buy. Based on the analysis of personal interests, previous orders, a wish list, and other nuances, the company goes ahead to start setting aside the good in the wish list to a means of transport. The address of the potential buyer is available in part. These products are sent to delivery centers. As soon as the whole order is executed, the whole information on the customer is released. By doing this, the company is doing its best to reduce delivery time.
Anticipatory shipping is the new way to go in online business
For example, just imagines that you wanted to place an order for a product. You successfully place the order through your phone or PC and you don’t have to wait days. You receive the products in a few hours or minutes. Impossible? This is our near future.
The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.Peter Drucker
So do your best to move forward, move forward with our team of experts at Mageside. If you need any additional information on delivery options with Magento extensions, our team will provide you with the necessary information.